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Pre-opening and Post-opening business planning, tweaking and operational overview.
Concession Workshop fees do not include travel expenses for the instructor. Included in the costs are the pre-training analysis and preparation for all permits, licensing, health department requirements, insurance, security, theft prevention, hiring techniques, teaching materials, Website recommendations, cost controls, and assistance in selecting the food-service providers, including the stocking of Kirsch's Gourmet Sausages and Hotdogs© products in your geographical area, all the essentials to operate a successful concessions Food Trucks or Kiosk Cart business.
Food Truck / Kiosk Cart Development and Customer Relationship Workshop
COURSE GOALS: To teach owners, managers, employees and operators to establish and develop more profitable relationships and build brand loyalty with existing and potential new customers. To assist the owner operator in developing and implementing a customer-focused long term business development strategy.
COURSE CONTENT AND FORMAT: Communications skills tests, participatory discussions, structured group interaction discussions, team building exercises, restaurant case studies and formal ordering presentations using your concession food truck or kiosk cart. The training includes digital taping of the participants as a self-diagnostic teaching tool and a step-by-step systematic approach to instruct owners and operators client loyalty building, proper order taking methods, add-on sales techniques for building the ticket average, and analysis on the development of repeat customers (loyalty). Training focuses on real life experiences and examples including role playing. Actual restaurant case studies from real experience and actual training and not marketing concepts or sales tips and techniques adopted from generic marketing or large chain restaurant sales training programs.
SUGGESTED COURSE PARTICIPANTS: Owners, operators, salespeople and their selected associates. This program is designed for up to six per workshop, to maximize the owner’s potential benefits; the initial group should include the management leadership or owners of the concessions kiosks/carts.
KEY SUBJECTS COVERED:
INSTRUCTORS: Kirsch's Gourmet Sausages and Hotdogs© instructors are experienced and knowledgeable in concessions, sales, franchise, food-service, marketing, management and business. They have had successful career experience as owners and operators, learning from experience the do's and don’ts of the concessions and business world. firstname.lastname@example.org
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